Privacy Policy

Privacy Policy

In Píkaraa!, We take the privacy of your personal data very seriously. This policy explains clearly what information we collect, for what we use it and how we protect it.

1. Who is responsible for the processing of your data?

  • Responsible: Olga Nadales Fernández
  • Contact email: On the store's contact page

2. What data do we collect and for what purposes do we use them?

We only request the information strictly necessary to process your orders and provide you with the best shopping experience:

  • Order management and shipping: We collect your name, postal address, phone number, and email address to process the purchase, issue the invoice, and send you your handmade products.
  • Customer service: If you contact us via a form or email, we will only use your data to resolve your questions or requests.

3. Legal basis for the processing

The processing of your data is carried out based on:

  • The Execution of the purchase and sale contract when placing an order.

4. With whom do we share your data?

We do not sell or share your data with third parties for commercial purposes. We only share the necessary information with providers essential to providing you with the service:

  • Transport and courier companies (to deliver the package to you).
  • Secure payment lanes (to process the payments).
  • Accounting or administrative services (to comply with our tax obligations).

5. Data retention

We will keep your personal data only for as long as necessary to manage the order and comply with applicable legal and tax obligations.

6. Your rights

At any time you have the right to:

  • Log in to your personal data.
  • Requesting Correction of inaccurate data.
  • Requesting your deletion when they are no longer necessary.
  • Object to or limit their treatment.

To exercise any of these rights, write an email to the store’s contact indicating «Data Protection» in the subject line and include a copy of your identity document or equivalent proof of identity.

7. Use of Cookies

This website uses technical cookies to ensure the proper functioning of the online store and the shopping cart.